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FAQ

Frequently asked questions

Straight answers about the AI, your CRM, WhatsApp, human handover, the trial, and how your data is kept separate from every other business.

TechDeva gives your business a workforce of AI employees that answer customer enquiries, capture every lead into a CRM, book appointments and report the numbers. It runs in production today on a doctor-led aesthetic clinic in Lahore.

The trial runs 14 days and needs no card. It opens with a live read of your market — your website, your pages, and every ad your competitors currently have running — and the plan we would follow. You see gaps as gaps; nothing is filled in with a guess.

WhatsApp first, because that is where enquiries actually arrive and where they are most often missed. Other channels are added once that one is working.

English, Urdu and Roman Urdu.

No. Quotes come only from the rate list you configure. If there is no rate for what a customer asked, it says so and hands over rather than guessing a number.

It stops and flags a person. Anything clinical, any discount, any refund and any change to ad spend stays with a human by design.

Yes for anything that spends money or goes public. Approving a reply and sending it are two separate actions.

No. Each business is a separate tenant and the isolation is enforced in the database itself, not only in the application.

Configuration is one pass through your services, prices, hours, staff and policies. Your AI employee is then tested against real scenarios and only goes live on your number after you have reviewed and approved it.

Pricing is on the Pricing page, with ad spend billed separately by the platforms rather than by us. There are no long contracts.